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Buyer Q & A

Find answers to frequently asked questions.

Q: What is StubHub?
StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan to Fan Ticket Marketplace of the Philadelphia Flyers. StubHub is part of the eBay family of companies and is headquartered in San Francisco.

Q: What are the benefits to buying tickets on StubHub?
There are many:
  • StubHub provides a safe and secure environment to buy and sell tickets, excellent customer service, 7 days a week, and StubHub's FanProtect™ Guarantee.[What is this?]
  • StubHub offers ticket sellers and fans an innovative and easy-to-use website experience, with interactive seat maps to help you find the right tickets at the right price.
  • StubHub has national marketing programs and team, artist, and media partnerships to attract the largest possible pool of potential sellers, which means you have access to a wider selection of tickets.
  • Your tickets will be delivered electronically, so you can download and print your tickets at home.
  • You'll never need to worry about communication with ticket sellers.
Q: How do I start buying tickets on StubHub?
Click the link below to go to StubHub and begin your search. Choose the game and tickets you would like to purchase and continue through the purchase path.
To help with your search, use StubHub's interactive maps to browse for tickets by section, see the range of ticket prices within a section, and limit your search results to certain sections or zones. If you have a specific price range in mind, need a specific number of tickets, or both, you can use the price slider and 'Quantity' drop-down menu below the event name to see only those available tickets that match your criteria. You can narrow your search further and view tickets with specific ticket features ('Aisle seat', and 'Exclude obstructed view') by selecting the corresponding check boxes below the venue map.

Q: How will I receive the tickets I buy on StubHub?
Flyers tickets purchased on StubHub will be delivered electronically. There are two types of electronic delivery methods on StubHub:
  • Instant Download - If the seller made the tickets available for Instant Download, you'll get them within minutes of placing your order. After you place your order, StubHub will send you an email with instructions on how to download and print your tickets.
  • Electronic delivery - After you place your order, the seller has 48 hours to confirm it and deliver your tickets. As soon as the seller confirms your order, StubHub will send you an email with instructions on how to download and print your tickets.
Q: Where do the tickets come from?
StubHub is not a ticket broker and doesn't own the tickets you purchase on stubhub.com. StubHub is an open marketplace where fans can gather to buy and sell tickets, and ticket prices are determined by the sellers. Sellers may be individuals, businesses, ticket brokers, corporate sponsors, promoters, fan club members, or contest winners.

Q: How much does it cost to use StubHub?
It's free to search for tickets to buy on StubHub. On each completed order, StubHub charges a 10% service fee on the total sale ($5 minimum) plus a delivery fee of $4.95.

Q: Where do I go with questions for StubHub?
StubHub's live, in-house customer service representatives are available by e-mail seven days a week at customerservice@stubhub.com. StubHub monitors and supports every ticket transaction to help ensure the satisfaction of every user.
Q: What is StubHub's FanProtect™ guarantee?
For Buyers, StubHub guarantees:
  • You will get your tickets in time for the event.
  • Your tickets will be authentic and valid for entry.
  • You will receive tickets comparable to or better than the tickets you ordered, or your money back.
  • You will be refunded if the event is cancelled and is not rescheduled.
For Sellers, StubHub guarantees:
  • You will never be contacted directly by a buyer or prospective buyer.
  • You can adjust your ticket prices to reflect marketplace value at any time.
  • You will be paid by StubHub (not by the buyer) for all ticket sales you fulfill.
Q: Who do I contact if I need help or have a question?
StubHub offers toll-free customer service 7 days a week. If you have any questions, feel free to contact StubHub by email or phone.
Email: customerservice@stubhub.com
Phone: 1.866.STUBHUB (1.866.788.2482)
You can also visit StubHub's help center to ask a question or to read more about a particular topic.

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STANDINGS

EASTERN CONFERENCE
  TEAM GP W L OT GF GA PTS
1 MTL 61 40 16 5 167 135 85
2 NYR 60 38 16 6 190 148 82
3 NYI 62 40 20 2 200 173 82
4 TBL 62 37 19 6 203 167 80
5 DET 60 34 15 11 176 156 79
6 PIT 61 35 17 9 176 152 79
7 WSH 62 33 19 10 184 156 76
8 BOS 60 29 22 9 158 158 67
9 FLA 61 26 22 13 145 172 65
10 PHI 62 26 25 11 164 181 63
11 OTT 59 26 23 10 167 161 62
12 NJD 61 25 27 9 137 161 59
13 CBJ 60 26 30 4 157 189 56
14 TOR 61 25 31 5 170 185 55
15 CAR 59 22 30 7 134 159 51
16 BUF 62 19 38 5 120 207 43

STATS

2014-2015 REGULAR SEASON
SKATERS: GP G A +/- Pts
J. Voracek 62 19 45 4 64
C. Giroux 61 18 41 2 59
W. Simmonds 62 24 18 -2 42
M. Streit 62 8 32 -4 40
B. Schenn 62 12 23 -3 35
S. Couturier 62 12 14 -2 26
M. Del Zotto 50 7 17 -7 24
M. Read 62 5 18 -9 23
M. Raffl 47 13 3 4 16
V. Lecavalier 44 7 9 -9 16
 
GOALIES: W L OT Sv% GAA
S. Mason 11 13 7 .925 2.26
R. Emery 10 10 4 .893 3.15
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