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Buyer Q & A

Find answers to frequently asked questions.

Q: What is StubHub?
StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan to Fan Ticket Marketplace of the Philadelphia Flyers. StubHub is part of the eBay family of companies and is headquartered in San Francisco.

Q: What are the benefits to buying tickets on StubHub?
There are many:
  • StubHub provides a safe and secure environment to buy and sell tickets, excellent customer service, 7 days a week, and StubHub's FanProtect™ Guarantee.[What is this?]
  • StubHub offers ticket sellers and fans an innovative and easy-to-use website experience, with interactive seat maps to help you find the right tickets at the right price.
  • StubHub has national marketing programs and team, artist, and media partnerships to attract the largest possible pool of potential sellers, which means you have access to a wider selection of tickets.
  • Your tickets will be delivered electronically, so you can download and print your tickets at home.
  • You'll never need to worry about communication with ticket sellers.
Q: How do I start buying tickets on StubHub?
Click the link below to go to StubHub and begin your search. Choose the game and tickets you would like to purchase and continue through the purchase path.
To help with your search, use StubHub's interactive maps to browse for tickets by section, see the range of ticket prices within a section, and limit your search results to certain sections or zones. If you have a specific price range in mind, need a specific number of tickets, or both, you can use the price slider and 'Quantity' drop-down menu below the event name to see only those available tickets that match your criteria. You can narrow your search further and view tickets with specific ticket features ('Aisle seat', and 'Exclude obstructed view') by selecting the corresponding check boxes below the venue map.

Q: How will I receive the tickets I buy on StubHub?
Flyers tickets purchased on StubHub will be delivered electronically. There are two types of electronic delivery methods on StubHub:
  • Instant Download - If the seller made the tickets available for Instant Download, you'll get them within minutes of placing your order. After you place your order, StubHub will send you an email with instructions on how to download and print your tickets.
  • Electronic delivery - After you place your order, the seller has 48 hours to confirm it and deliver your tickets. As soon as the seller confirms your order, StubHub will send you an email with instructions on how to download and print your tickets.
Q: Where do the tickets come from?
StubHub is not a ticket broker and doesn't own the tickets you purchase on stubhub.com. StubHub is an open marketplace where fans can gather to buy and sell tickets, and ticket prices are determined by the sellers. Sellers may be individuals, businesses, ticket brokers, corporate sponsors, promoters, fan club members, or contest winners.

Q: How much does it cost to use StubHub?
It's free to search for tickets to buy on StubHub. On each completed order, StubHub charges a 10% service fee on the total sale ($5 minimum) plus a delivery fee of $4.95.

Q: Where do I go with questions for StubHub?
StubHub's live, in-house customer service representatives are available by e-mail seven days a week at customerservice@stubhub.com. StubHub monitors and supports every ticket transaction to help ensure the satisfaction of every user.
Q: What is StubHub's FanProtect™ guarantee?
For Buyers, StubHub guarantees:
  • You will get your tickets in time for the event.
  • Your tickets will be authentic and valid for entry.
  • You will receive tickets comparable to or better than the tickets you ordered, or your money back.
  • You will be refunded if the event is cancelled and is not rescheduled.
For Sellers, StubHub guarantees:
  • You will never be contacted directly by a buyer or prospective buyer.
  • You can adjust your ticket prices to reflect marketplace value at any time.
  • You will be paid by StubHub (not by the buyer) for all ticket sales you fulfill.
Q: Who do I contact if I need help or have a question?
StubHub offers toll-free customer service 7 days a week. If you have any questions, feel free to contact StubHub by email or phone.
Email: customerservice@stubhub.com
Phone: 1.866.STUBHUB (1.866.788.2482)
You can also visit StubHub's help center to ask a question or to read more about a particular topic.

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STANDINGS

EASTERN CONFERENCE
  TEAM GP W L OT GF GA PTS
1 p - BOS 82 54 19 9 261 177 117
2 y - PIT 82 51 24 7 249 207 109
3 x - TBL 82 46 27 9 240 215 101
4 x - MTL 82 46 28 8 215 204 100
5 x - NYR 82 45 31 6 218 193 96
6 x - PHI 82 42 30 10 236 235 94
7 x - CBJ 82 43 32 7 231 216 93
8 x - DET 82 39 28 15 222 230 93
9 WSH 82 38 30 14 235 240 90
10 NJD 82 35 29 18 197 208 88
11 OTT 82 37 31 14 236 265 88
12 TOR 82 38 36 8 231 256 84
13 CAR 82 36 35 11 207 230 83
14 NYI 82 34 37 11 225 267 79
15 FLA 82 29 45 8 196 268 66
16 BUF 82 21 51 10 157 248 52

STATS

2013-2014 REGULAR SEASON
SKATERS: GP G A +/- Pts
C. Giroux 82 28 58 7 86
J. Voracek 82 23 39 11 62
W. Simmonds 82 29 31 -4 60
S. Hartnell 78 20 32 11 52
M. Streit 82 10 34 3 44
B. Schenn 82 20 21 0 41
M. Read 75 22 18 -4 40
S. Couturier 82 13 26 1 39
V. Lecavalier 69 20 17 -16 37
K. Timonen 77 6 29 5 35
 
GOALIES: W L OT Sv% GAA
S. Mason 33 18 7 .917 2.50
R. Emery 9 12 2 .903 2.96
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